Who We’re Looking For

• Analytic mindset and ability to analyze/interpret operational data and draw conclusions that lead to staffing/operational decisions and recommendations
• Ability to articulate business needs/requirements to the front-line workforce/operations management and negotiate solutions with regards to scheduling/staffing issues
• Advanced proficiency in Excel / Google Sheets
• Demonstrate the ability to navigate ambiguity and to proactively devise creative solutions in a collaborative environment
• Excellent verbal and written communication skills with a positive attitude and ability to build solid working relationships with stakeholders at various levels within the organization
• 1+ years of experience using a workforce management tool required, Aspect Workforce Management (eWFM) preferred
• Experience with Zendesk strongly preferred
• Able to work weekends and rotational holidays

Benefits & Perks

• Health insurance with 100% premium covered for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Retirement benefits with employer match
• Flexible vacation & paid time off
• Up to 20 weeks of paid family leave
• Equity plan for all employees
• Pre-tax commuter benefits
• Education reimbursement
• Employee donation match to community organizations
• 7 Employee Resource Groups across locations
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop

About Betadia

Betadia Digital Insurance is the leading insurer of investment products / financial instruments in the global financial market.

Through our financial expertise and resources, we provide financial safeguard to our clients to make their investment decisions hassle-free. We assess, manage and transfer the risk of our insured clients under great protection.

We have protected more than 50,000 investors worldwide and have become the most reliable digital insurance provider since our conception

Our Commitment

Today, more than a million people around the globe use Betadia to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Betadia, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.